On November 28, a republican scientific and practical conference on the topic “Priority areas of organizing insurance activities based on international standards” was held at the Tashkent State University of Economics. This event was organized by the Tashkent State University of Economics and was attended by representatives of the National Agency for Promising Projects, the French Ministry of Finance and Economy, the Ministry of Agriculture of Uzbekistan, as well as representatives of the management bodies of the insurance companies My Insurance, Uzbekinvest, Kafolat and Amana. The experts who spoke at the conference expressed their opinions on current problems in the insurance market, their solutions, proposals based on international experience, and prospects for the development of the industry. In his report, Yuldashev Akromjon Kurbonnazarovich, General Director of the “MY INSURANCE” JSC, presented conclusions and proposals to the conference participants on the current structure of the national insurance market, development trends, quality indicators of services, and current issues related to personnel training.

OFFICIAL STATEMENT

On October 20, 2025, a message appeared on social media from a citizen claiming that “MY INSURANCE” JSC failed to make an insurance payment within the prescribed period.

Regarding this matter, “MY INSURANCE” JSC provides the following information:

On May 2, 2025, a road traffic accident occurred involving vehicles “Damas” and “Nexia”, both covered under insurance protection.

On August 25, 2025, the policyholder submitted a written application to “MY INSURANCE”. In accordance with the provisions of the insurance contract concluded between the policyholder and the insurer, the documents provided were reviewed in order to thoroughly study the circumstances of the insurance event and to make an appropriate decision. During the review process, certain deficiencies were identified in the submitted materials.

Therefore, on September 12, 2025, an official letter was sent to the applicant M.A. requesting the missing documents.

However, as of today, some of the required documents related to the insurance case have not been fully submitted, and no response has been received to the official request. Consequently, the payment process has not been completed. The company continues to review the case in accordance with the procedure established by law.

“MY INSURANCE” JSC considers timely review of clients’ requests and the execution of insurance payments in compliance with the law as one of its key priorities.

In Uzbekistan, an increase in compulsory motor third-party liability insurance (OSAGO) rates is planned. The National Agency for Perspective Projects (NAPP) is reviewing prices set in 2019 and calls the current rates unprofitable.

NAPP reported that the number of complaints from vehicle owners about insurance companies has significantly increased. Drivers note delays in payments and the insufficiency of maximum compensation amounts to cover damage.

A study showed that the annual insurance premium of 56,000 UZS set in 2019 does not cover the losses of insurance companies. As a result, payments are delayed, NAPP explained.

In 2023, the level of loss ratio for insurance companies in Tashkent reached 146%, according to regulators.

"The insurance amount of 40 million UZS set in 2019 does not sufficiently compensate for the expenses of those injured in RTAs," the agency's statement said.

The consumer price index in Uzbekistan has increased by 160% over the past five years, and the minimum wage by 265%.

NAPP noted that the current insurance amounts and premiums are the lowest in the region. As a solution, it is proposed to set optimal rates and insurance amounts for vehicle owners and insurance companies based on substantiated calculations.

From May 1, the mandatory insurance of mortgage housing pledged as collateral is abolished in Uzbekistan. President Shavkat Mirziyoyev noted that this would save citizens about 5 million UZS. It is also planned to introduce mandatory notarization of contracts for participation in shared housing construction.

On April 30, the President of Uzbekistan signed a decree on improving mechanisms for providing mortgage loans and improving the housing conditions of the population from 2024.

From May 1, when issuing mortgage loans for the purchase of apartments in the primary housing market, the requirement for insuring the mortgage item against insurance risks is canceled. This will save citizens about 5 million UZS, the head of state noted.

The government has been instructed to develop a project to improve mechanisms for attracting funds from individuals and legal entities for housing construction (shared participation).

The project should provide for the introduction of mandatory notarization of contracts for participation in shared housing construction. The "Transparent Construction" system will include a list of contractors attracting funds from individuals and legal entities for housing construction, measures of responsibility for contractors who started shared construction without electronic registration, and the procedure for monitoring shared construction.

The right to build multi-storey residential buildings is now granted to construction organizations with a "C" and "CC" rating in the "Transparent Construction" system. Previously, the right to build was granted to companies with a CC rating and above, and in the "Yangi Uzbekistan" massifs - with a CCC rating and above.

Developers with a "C" rating are allowed to build buildings no higher than 5 floors, and with a "CC" rating - up to 9 floors.

To replenish the working capital of construction companies participating in the construction of multi-storey residential buildings in the "Yangi Uzbekistan" massifs, 500 billion UZS will be allocated from the republican budget. The Ministry of Economy and Finance will place these funds in banks for 18 months, including a 12-month grace period, at the main rate of the Central Bank, and banks will allocate the money as loans to construction organizations with a 2% margin.

The list of developers who can receive these loans will be compiled by the Ministry of Construction and Housing and Utilities and the Central Bank based on their rating.

Improvement work in the "New Uzbekistan" massifs, including the construction of pedestrian paths, lighting systems, parking lots, landscaping, and greening, including tree planting, will be carried out by hokimiyats and the Council of Ministers of Karakalpakstan at the expense of local budgets and funds from industry organizations.

To reduce the cost of housing and meet the demand in the primary market, it is planned to identify 20 hectares of non-agricultural land in Karakalpakstan and the regions, and 60 hectares in Tashkent, which will be auctioned for the construction of multi-storey houses.

Until January 1, 2025, the customs duty on the import of electric winches and lifting devices (jacks) is nullified.

Get an insurance policy online — and receive gifts!

JSC “MY-INSURANCE” is launching a unique digital promotion for clients who purchase insurance policies exclusively on the company’s official website.

Now online insurance is not only convenient and fast, but also beneficial!

How to participate?

1. Purchase any insurance policy on the official MY-INSURANCE website.

2. Pay for it online.

3. You automatically become a participant of the promotion and get a chance to win one of the special gifts.

What gifts are waiting for you?

Each participant has a chance to receive useful insurance services, including:

“Cashback”

“Free Europrotocol processing”

“Urgent repair service”

“Free accident assessment”

“Free towing service”

And other gifts

(the list may be expanded and will be updated additionally)

Promotion period:

from «_________» tо «_________»

Why should you participate?

✔ Online policy purchase saves you time
✔ Participation is automatic — no forms or additional conditions
✔ Gifts include real, practical services useful for every driver
✔ More practical value from your insurance
✔ Convenient, fast, and modern

In the coming months, the state medical insurance system will begin functioning in Tashkent. President Shavkat Mirziyoyev reviewed the relevant initiatives of the Health Projects Center, reports Podrobno.uz.

During the presentation, it was noted that functions such as prescribing routine examinations and non-drug therapy will be transferred from doctors to nurses. Patient routing will be streamlined in polyclinics.

All medical institutions in Tashkent will be equipped with new computers and technical means as part of the digitalization project. By the end of the year, the "Electronic Polyclinic" and "Electronic Hospital" systems will be launched.

This year, a state medical insurance system will also be implemented, financed by general taxes paid by citizens without additional charges from the population.

The main elements of the medical insurance system include:

- A guaranteed package of free medical services and medications provided by the state;

- A referral system for patients to specialists or hospitals through family doctors, with free services provided only when following this procedure;

- Free provision of medications from the guaranteed package through pharmacies based on electronic prescriptions for the treatment of the most common diseases.

The presentation also discussed the reform of the emergency services system, including the introduction of medical consultations through call centers and the creation of specialized paramedic and pediatric teams. These changes will begin in Tashkent this year and will gradually be extended to other regions next year.