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Surveys
1. How did you learn about MY INSURANCE?
1. How did you learn about MY INSURANCE?
A) Through social media12 (36%)
B) Through banking services9 (27%)
C) By recommendation from friends or acquaintances8 (24%)
D) Through online search5 (15%)
2. Why did you choose MY INSURANCE?
2. Why did you choose MY INSURANCE?
- A) On the advice of friends or acquaintances1 (7%)
B) Due to positive online reviews1 (7%)
C) Because of competitive prices1 (7%)
D) Due to a wide range of insurance products4 (25%)
E) Thanks to the high quality of customer service9 (57%)
3. What was your experience as a customer of MY INSURANCE?
3. What was your experience as a customer of MY INSURANCE?
A) Very positive118 (21%)
B) Satisfactory0 (0%)
C) Less satisfactory than expected18 (4%)
D) Unsatisfactory448 (77%)